Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you buy something from our shop, as part of the buying/selling process, we collect the personal information you give us such as name, address and email address.

When you browse our shop, we also automatically receive your computer's Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our shop, new products and other updates
Terms and conditions of text marketing:
We are using a text messaging platform, which is subject to the following terms and conditions. By opting in to our text marketing and notifications, you agree to these terms and conditions.
By entering your phone number in the checkout process and initiating a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including reminders of abandoned carts) and text marketing offers. You acknowledge that consent is not a condition of any purchase.
Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, a European Union company with office in Sofia, Bulgaria, EU. This data will be used to send you specific notifications and marketing messages. When you send the text message, your phone number will be passed to a text message operator to complete your delivery.
If you wish to unsubscribe from receiving text message marketing messages and notifications, please reply with STOP to any mobile message we send you or use the unsubscribe link provided in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. Fees may apply for messages and data.
If you have any questions, please send a text message with the word "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out, please follow the procedures above.


SECTION 2 - CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange for a shipment or make a return, we imply that you consent to the collection and use for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your express consent, or give you an opportunity to refuse.

How can I withdraw my consent?

If you change your mind after you have consented, you may withdraw your consent to be contacted for the collection, use or disclosure of your information at any time by contacting us at info@momospirit.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law or if you violate our Terms of Service.


SECTION 4 - SHOPIFY

Our shop is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our products and services.

Your data is stored through Shopify's data storage, databases and the general Shopify application. Your data is stored on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card details. It is encrypted through the Payment Card Industry Data Standard Security (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it has been completed, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as outlined by the PCI Security Standards Board, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by shops and their service providers.

For a clearer view, you may also wish to read the Shopify Terms of Service here or Privacy Statement here.

SECTION 5 - THIRD PARTY SERVICES


In general, the third party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.

However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for purchase related transactions.

For these providers, we recommend that you read the privacy policies so that you can understand how your personal information will be handled.

In particular, please remember that some suppliers may be located or have facilities that are in a different jurisdiction than you or us. So if you wish to proceed with a transaction involving the services of a third party provider, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located.

By way of example, if you are in Canada and your transaction is processed by a payment gateway based in the United States, then your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.

Once you leave our shop website or are redirected to a third party site or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links

When you click on links in our shop, you may be redirected off our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.


SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that there is no inappropriate loss, misuse, access, disclosure, alteration or destruction of your personal information.

If you provide us with your credit card information, that information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.


COOKIES

Here is a list of the cookies we use. We list them so that you can choose whether to remove them or not.

session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider's internal stats tracker to record the number of visits

shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.


SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the legal age of majority in your state or province of residence, or that you are of legal age in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.


SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will be effective immediately upon publication on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and/or disclose it.

If our shop is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we hold about you, register a complaint, or simply want more information contact our Privacy Compliance Officer info@momospirit.com