When will my order be processed?
All orders are handled and shipped from our warehouse in China. Please allow additional time for your order to be processed during the holidays and sale seasons.
We process orders Monday through Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. Please note that we do not ship on weekends.
How long will it take to receive my order?
Once you place your order, please allow 3-5 business days for your order processing. Delivery to Spain will take between 10 and 30 business days, and between 15 and 40 business days for the rest of the world.
Will I be charged taxes and customs?
The prices shown on our website are tax-free in euros, in the event that your order is held in customs it means that you may have to pay duties and taxes.
Import taxes, duties, and related customs fees may be collected once your order reaches its final destination, which are determined by your local customs office.
The payment of these charges and taxes will not be covered by us since those delays caused are the responsibility of the customs department of your country. For more details on the charges, please contact your local customs office.